That makes sense.
So I guess I’d love to understand as well how this all ties in with personal brand.
I know that you do a lot of work on LinkedIn as a main kind of social media platform, and everyone’s talking about building your brand on LinkedIn.
And everyone thinks I’m an expert on this, and there’s so much advice and it’s so confusing and overwhelming.
So I guess I’d want to know your thoughts on personal branding, and how that connects to social selling versus marketing.
Personal branding versus marketing versus social selling—how?
So, personal branding.
Yeah, I’ve got a lot to say.
I might get quite ranty here.
Just a prep for you.
Yeah, it can’t probably get worse than me the other day when we talked about personal branding and I compared personal branding gurus to Charles Manson.
I don’t know where that came from, but I basically said that he was building a cult and they were as dedicated and as crazy as those followers.
So you’re probably not going to get that bad.
No, I don’t think I’m quite going to go there.
But I think the whole personal branding piece, there’s a lot of noise.
And I see a lot with people that build personal brands—they focus purely and solely on the CEO, or the senior people, the C-suite.
Which is great.
They have a story, and that’s great to push that brand.
But have you ever seen Jurassic Park?
Yeah, I’m wondering where you’re going with this.
Yeah.
So what’s the big scary dinosaur in Jurassic Park?
T-Rex.
T-Rex, yeah.
So the T-Rex is like a traditional B2B marketing.
It can make lots of noise, scare people on the toilet, can grab lots of attention, but it needs massive budgets.
It needs legal.
It needs sign-off in social.
It’s an evolutionary dead end.
So what’s more effective?
What’s more deadly than a T-Rex?
That one with the wings?
No, no, no.
The Velociraptors.
I put that up.
The ones that hunt in packs.
Like they spray something in their face.
No, not that was a different one but the velociraptors is a little but bigger, I think other one’s a little bit smaller.
Is that T-rex?
I don’t know what that one’s cool but so yeah the velociraptors.
So the Velociraptors they hunt in packs.
My point is, yes, you can focus on the CEO.
That’s great.
But if you’ve got an organization with 300 employees, and all 300 of those employees are producing content, you are going to obliterate your competition just purely on the sheer scale.
Any marketing budget they’ve got, you’re going to tear it to pieces because of the sheer speed and scale that these people are producing content.
That traditional marketing model cannot keep up with this.
I agree with you.
I feel like there’s one major flaw in that.
Of those 300 people, how many of them actually want to?
You’ve got to find those, so this is the big dynamic shift we’re having in larger businesses.
There are Gen Z employees coming through that know they’re creating stars.
They understand how this stuff works and are employing people that do want to build a personal brand versus more traditional you know markets and segments where people think, “I don’t feel like I should do that.”
So you’re going to get this split, and those people are going to start to pull away from that traditional model of how things work.
But then there’s a danger with this.
Because I do think it’s great.
I would love to have a team of people who care about personal branding and would get out there.
That’s fantastic for your company as well.
Definitely, for example, those leaders who scream, “I’m a great leader because I do this for X, Y, and Z for my company.” and just sort of.
But if their staff were saying those things, that’s so much more impactful.
Exactly.
It does.
But I think those employees are few and far between.
And I think if you’re only hunting for those people, is that a level of discrimination?
Because I’ve seen some companies actually like put on job descriptions, “Must have at least 10K followers.”
And I’m like, wait, what?
Yeah, it’s actually a requirement in their agreement.
Because they want to have micro-influencers.
I’m glad that companies are starting to see that.
Are you joking?
But then doesn’t that start a whole obsession about vanity metrics?
People manipulate things and become so obsessed.
More reach equals better.
We could start talking about pods and all that kind of stuff and overinflated metrics.
But yeah, it’s a big grey area.
But finding the right people—the people that want to step forward and want to do it.
And you don’t need thousands of followers.
If you’ve got an engaging employee that loves your culture, wants to talk about your culture, and loves turning up for work, and they’re allowed to do that, that’s gold dust.
How do you assess that though?
Like what I mean because I think different roles have different personalities. Right?
Those who are more into building their personal brand are generally obviously I’m assuming things but generally more on the extroverted side.
And there’s a lot of introverts who already feel disadvantaged because of that.
And those are the people that because they’re the people that should be creating content.
So it typically, in more technical fields, the nerdy people are the people that should be producing the content.
They love it.
They’re so geeky about what it is.
I’ll give you a really great example.
There’s a guy called Tony I’m completely butcher it Morano, I think it is.
He works for IBM and he’s a UX guy.
Really, really nerdy.
He’s a LinkedIn Top Voice now.
His content gets thousands and thousands of likesmon it.
But it’s really niche.
Really specific.
All he talks about is user experience and UI design.
It’s really niche, really specific and he loves what he does.
That’s great.
I mean but that’s so how do you empower those people?
Because I feel like you said if they’re the ones who should be doing it..
Yes.
They might naturally be introverted.
And I feel like a lot of people always think, “No one’s going to want to read my content.”
But I guess they have to want to do it for themselves.
Because I don’t create content because I want everyone to love it.
I create content because I want to do it.
It’s almost like a release for me.
Well, you can see my content.
It’s quite ranty.
So it is a form of release.
But it’s also because I believe people need to hear certain things and they can benefit from them.
I do it because I think it’s the right thing to do.
And I love doing it.
I’m passionate about doing it.
You said passion.
I think a lot of people do feel this, but then they’re blinded by, “No one’s going to care about what I do,” or, “I’m not going to get many followers and likes.”
And they feel disappointed by it.
So how do we encourage people not to care about that and just follow their passion?
So, as I said before, the trust component is really huge.
Trusting your people to be able to post and giving them free rein to experiment and stumble and fall a little bit.
As long as you’re not bad-mouthing the company.
And that’s the beautiful thing about this.
I think I love about this there’s a sense of honesty by doing this.
It’s like if you’ve got a toxic company culture, you’re not going to let your employees anywhere near social media.
Yeah.
But if you trust them and genuinely have a culture where you love those employees, it’s like, “There you go. Off you go. Go and do your thing.”
But yeah, to your point, finding those people and getting them to step forward.
Usually those more nerdy people are slightly more introverted.
But it’s a bit like a toddler learning to walk.
They’re going to stumble.
The first few posts are going to kind of suck.
I’m sure yours probably did.
Mine were awful.
They were terrible.
So it’s a learning process.
And I think having that kind of I think feedback loop helps.
I had it when I was producing content.
You start to grow a following, and that following starts to empower you more to get a bit braver.
So it comes with time I think.
And it comes with just doing it.
Well, what about those who just have no interest?
Because I definitely had a team of people at some point, and we really tried to encourage social media and get people on it as a brand.
Then a lot of them were extroverted they were like so excited.
They’d say, “I’ve got this idea, got this idea, got this idea.”
Nothing happened.
Then we’d say, “Okay, let’s start the morning like doing all with a coffee and social media time.”
And everyone hated it.
I wasn’t going to force them to do it because that defeats the point.
And they’re young.
They’re social media people.
But they wanted to just do TikTok dances.
That was their thing.
So how do you even get people to see that it’s worthwhile and actually want to do it?
Well, the worthwhile part of it is that there are things with social selling I haven’t even worked out yet in terms of the long-term ramifications like you know 10 years 20 years down the line.
But you know think about your brand identity.
Think about your culture.
The people that we train those people learn more about the people they’re working with based on their feeds.
Some people might be horse riders.
They might have a dog.
And they didn’t know that about their colleagues before until they started producing that content.
But you’ve got to trust them.
And there’s no point pulling people through that process if they’re going to dig their heels in and say, “No, there’s no way I’m doing this.”
Don’t force them.
But the people that are naturally curious, or maybe a little bit more extroverted maybe, genuinely succeed.
Although I think the people that succeed the most are maybe a little more introverted, really technically good at what they do, and true experts of what they do.